FAQs

Q1. What is MoonFlow?

A1. A decorative moon-shaped desk lamp with wireless charging for Qi-enabled devices

Q2. How do I charge my phone using MoonFlow?

A2. Place your Qi-enabled phone on the charging surface and it will begin charging automatically.

Q3. Can I use MoonFlow without charging a phone?
A3. Yes, it works perfectly as a standalone ambient LED lamp.

Q4. Can I adjust the brightness or lighting mode?
A4. Yes, MoonFlow offers adjustable brightness and multiple light modes.

Q5. How do I control the lamp?
A5. You can control it using the touch controls on the lamp base.

Q6. Will wireless charging work with a phone case on?
A6. Yes, as long as the case is thin and non-metallic.

Q7. Is it safe to leave my phone charging overnight?
A7. Yes, MoonFlow includes built-in protection against overcharging and overheating.

Q8. Does MoonFlow need to be plugged in to work?
A8. Yes, it requires a USB-C power connection to operate.

Q9. Where can I place or use MoonFlow?
A9. It’s ideal for bedside tables, desks, offices, and living spaces.

Q10. Is MoonFlow suitable as a gift?
A10. Absolutely — it’s a stylish and practical gift for any occasion.

Q11. Does MoonFlow come with a warranty?
A11. Yes, MoonFlow includes a limited warranty for peace of mind.

Q12. Which devices are compatible with MoonFlow charging?
A12. All Qi-enabled smartphones, including iPhone and most Android devices.

Q13. Is the light comfortable for long use?
A13. Yes, the soft ambient glow is designed to be gentle on the eyes.

Q14. What materials is MoonFlow made from?
A14. It’s made with durable, high-quality materials designed for everyday use.

Q15. Is MoonFlow energy efficient?
A15. Yes, it uses low-power LED technology to save energy.